Indian Institute of Public Administration is ideally poised through its ‘Centre of e-Governance’, christened ‘IIPAeGov’, to be a dynamic catalyst for competence and capacity building (CB) enabled by ICT, new media and emerging technologies. The genesis and long-standing background of the centre vouches for this claim.

It was in the early 1990s that the concept of governance, with the acceptance of digital technologies underwent a major transformation in India. Ever since then, through this Centre (initially referred as ‘Center for Management Studies, Public Enterprises and Computer Applications’), IIPA too channelized its efforts towards IT based research, capacity building and MIS/ GIS consultancies (The World Bank, 1999-2003) as well as for Government of India (Digitisation of 73 reports of Administrative Reforms Committees for DARP&G, 2005). The Centre also undertook the initiative of automating various departments of the office by designing in-house several customised MIS, such as Payroll/ TDS Information System, Computerised Voting for Executive Council Elections, Inventory Management System and Membership Information System., some of which are still in practice. IT based capacity building initiatives were undertaken for training IIPA employees. The capacities of senior and middle level officers were augmented by conducting technical trainings including IT/ LAN, RDBMS , UNIX, Computerised Project Management, Statistical tools for Quantitative research, Design of Computer Based Management information systems-CBIS, one year ‘PG Diploma in Information Technology and Management –ITM for senior executives’ and so on.

Now, in the last few years, GoI has successfully begun to widen the scope of Digital India by prudent application and new media technologies including Open and Big Data analytics, social media and emerging technologies (Artificial Intelligence-AI, Internet of Things, and Internet of Things- IoT). The current focus of the Centre has therefore evolved to enhance the capacity of government employees in innovatively applying these technologies for delivering public services. This has been possible with the overwhelming support from Ministry of Electronics and IT (MeitY), National e-Governance Division (NeGD), MyGov, Department of IT (Delhi State) etc that has catalysed the Centre to fuel its e-strategies around key activities of Digital India programme.

Our Partner: 

  1. Ministry of Electronics and Information Technology (MeitY)
  2. National e-Governance Division (NeGD)
  3. National Informatics Centre (NIC)
  4. Department of Administrative Reforms and Public Grievances (DARPG)
  5. Anna Institute of Management (AIM) Chennai, Tamil Nadu
  6. West Bengal- Administrative Training Institute (WB-ATI), Kolkata, West Bengal
  7. Uttarakhand Academy of Administration (UAOA), Nainital, Uttarakhand
  8. Chhattisgarh Academy of Administration (CAA), Raipur, Chhattishgarh
  9. Bihar Institute of Public Administration. & Rural Development (BIPARD), Patna, Bihar
  10. Meghalaya Administrative Training Institute (MATI), Shilong, Meghalaya
  11. Administrative Training Institute (ATI), Naharlagun, Arunachal Pradesh
  12. Yashwantrao Chavan Academy of Development Administration (YASHADA), Pune, Maharashtra
  13. Himachal Pradesh Institute of Public Administration, Shimla, Himachal Pradesh

The goals and objectives of the proposed Centre of e-Governance, IIPAeGov:

  1. To conduct research on digital government, e-governance, deliberative democracy through civic tech platform and knowledge societies with related implementations including Smart Cities, Digital Villages/ Smart Villages.
  2. To achieve global benchmarking with emphasis on promoting open content, proven technology and best practices through research and documentation, capacity building, knowledge sharing etc.
  3. To capture formative and sustainable practices in digital government and knowledge societies design and implementation.
  4. To promote awareness of security issues in digital government and knowledge societies.
  5. To provide internships and collaboration opportunities for the students in the domain.
  6. To provide in-depth understanding opportunities, challenges and related solutions as well as applicable frameworks related to the emerging landscape of cyber threats.
  7. To conduct seminars, brain storming workshops, symposiums and conferences for the promotion of the knowledge of digital government and common platform for exchange of ideas and thoughts.
  8. To collaborate with foreign institutions and experts working in the domain of e-government, public policy, governance, development issues etc.

Charru Malhotra

Associate Professor (e-Governance and ICT)

Coordinator (Centre of e-Governance)


Landline: +91-11-23468393, (R) +91-11-23468593; Fax: +11-23702440

Mobile: +91-9818529298; 9318489364

Email: charrumalhotra.iipa[at]; charrumalhotra[at]

Skype: Charru.malhotra1;

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